Customer Success & Scheduling Specialist

Handles communication and appointment setting.

Role Overview

The Customer Success & Scheduling Specialist is responsible for managing inbound and outbound communication with homeowners, setting appointments, and providing updates throughout the project lifecycle. This role is essential for ensuring a positive customer experience.

Key Responsibilities

  • Manage communication with clients.
  • Schedule appointments and follow-ups.
  • Provide updates on project status and timelines.
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